Shipping & Returns

Shipping

Order processing is approximately 3 full business days (we're operational Monday through Friday) for orders shipping with UPS. Please then allow an additional 1-6 business days for transit time.

Returns

Please email info@hexahomegoods.com with your order number and a cancellation request. If your order has not yet flowed through to our warehouse, we are usually able to cancel and issue a full refund. However, if your order has flowed through to our warehouse or has been picked by our warehouse staff and loaded into a trailer for shipping, we may not be able to cancel. All cancellation requests are best-effort: we cannot guarantee that we will be able to cancel your order until we've checked its processing status and have provided a response to your inquiry. If an order has shipped and you would still like to cancel, you are responsible for all shipping fees and a 30% return handling/restocking charge.